Contact us
Whatever it's about, one of the routes below will reach the right person.
Questions about the product
How Smart DCA works, what's included, whether it fits what you're doing.
We reply within two business days.
Your account or billing
Trials, charges, cancellations, refunds, or anything on your invoice.
We reply within one business day.
Signed in? Most billing questions are answered under Manage billing in your subscription settings.
Go to subscription settingsCharles Schwab and Auto-Trade
Connection problems, re-authorisation, or an order that didn't go through.
We reply within one business day.
If an order was placed that shouldn't have been, contact Charles Schwab directly first — they can act on your account immediately, and we cannot.
Press and partnerships
Media enquiries, interviews, or working together.
Before you write
We can't give financial advice. We can explain how the rule works, but not whether you should use it, or how much you should invest.
We can't see or move your money. Your funds stay in your own brokerage account. If money needs to move, only you or your broker can do it.
We don't have a phone line. Everything goes through email, which means there's a written record of what was said — and that suits both of us.
Investo.AI Inc.
[Registered address]
Investo.AI is not a registered investment adviser and does not provide personalised investment recommendations.